SMS Privacy Policy

At Madison Trust Company, we are committed to protecting your privacy as an account holder. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you opt-in to receive SMS communications, including verification codes, confirmations, and reminders as an account holder. To be considered an account holder you must have an active account with our company. 

When you opt-in to our SMS communication service, we may collect and store the following types of information: 

• Personal Information: Your phone number and any other identifying information you provide to us in connection with the communication. 
• SMS Communication Data: Information regarding the messages you receive and send to us, including timestamps, message content, and delivery status. 

We use the information you provide to: 

• Send verification codes for secure access to your account. 
• Confirm your requests for outgoing funds or account changes. 
• Send reminders for signing important documents related to your investments. 
• Improve the functionality and security of our SMS services. 

You may opt-in to receive SMS communications when you sign up for our services or update your communication preferences. If at any time you wish to stop receiving SMS messages, you may reply "STOP" to any message. By doing so, you will be removed from our SMS communication list. 

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. We use encryption and secure protocols to ensure the confidentiality of your data during transmission. 

We may use third-party service providers to assist with delivering SMS messages. These providers are contractually obligated to protect your information and are prohibited from using it for any purpose other than delivering our SMS communications. 

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have questions about this policy, please contact us at [email protected] or (888) 605-3091.

We may update this policy from time to time. If we make significant changes, we will notify you via SMS or email.  

If you have any questions about this Privacy Policy or our SMS communication practices, please contact us at [email protected] or 888-605-3091.