Information Center

FAQs

Opening Your IRA

How do I set up an account?

You can set up an account online by clicking on the following link: Account Setup. Be prepared to upload a current copy of your photo ID. Also, you will be asked to name your IRA Beneficiaries (the individuals who will inherit the IRA), along with their contact information and social security number. If you have this information handy then the application should take no longer than 10 minutes to complete.

How do I designate beneficiaries?

When completing your application online, you will be prompted to designate beneficiaries. You will provide the beneficiaries’ contact information, date of birth, social security number, and percentage share of your IRA.

You can change beneficiaries at any time by completing a new Beneficiary Designation form, having it notarized, and forwarding a copy to us. The new form will replace all previously designated beneficiaries.

How do I give another person access to my account information?

Please complete a Representative Authorization form.

You can designate an “Interested Party” or “Account Representative”. 

An Interested Party is authorized to access account information but is not authorized to provide direction. 

An Account Representative has full access to your account and is authorized to instruct Madison Trust concerning your account.

How long does it take from when I open an account until my first investment gets funded?

The entire process typically takes 3-4 weeks. 

The turnaround time is largely dependent on  the firm currently holding your funds. Some institutions are quicker than others in responding to transfer/rollover requests.

If you are transferring funds from an existing IRA, you can speed up the process by requesting a wire instead of a check. This will eliminate mail time and check clearing time, shortening the process to 2-3 weeks.

Still have questions about your investment?

Reach out to our team, and we’ll give you a recommendation.
Corporate Headquarters:
Madison Trust Company
401 East 8th Street • Suite 200
Sioux Falls, SD 57103
Mailing Address:
Madison Administration Company
One Paragon Drive • Suite 275
Montvale, NJ 07645
Hours:
Monday - Thursday: 9:30AM - 5:30PM EST
Friday: 10:00AM - 4:00PM EST
Saturday/Sunday: Closed
Contact:
(800) 721-4900
[email protected]
F: 845-947-1212
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