About Us

The Madison Advantage

Madison Trust’s primary reason for existence is to offer unparalleled customer support in the Self Directed IRA field. Believe it or not, Madison was created when the founders of Broad Financial LLC, an IRA LLC facilitation firm, could not identify an IRA custodian that matched the level of service their clients had come to expect. They saw the need for a custodian that prioritizes customer service over anything else, and that initial idea has been the guiding force for Madison Trust since its inception.

Above all else, Madison Trust understands your desire for clarity and transparency with all matters involving your retirement funds. We take our role in securing your financial future seriously, which is why we strive to provide the easiest and most productive experience every time you contact us. You will speak with a knowledgeable, CISP trained member of our team whose focus is resolving any questions or concerns you may have. Delays and frustration can not be a part of the customer experience when it comes to retirement investing.

Aside from our exceptional client support, Madison employs an inexpensive, flat-rate fee schedule that never surprises you with unexpected or hidden fees. Whereas many Self Directed IRA companies have asset-based fees that increase as your account value increases, Madison’s fees remain the same no matter how much money accumulates in your account.

Whether it’s an A+ rating on the Better Business Bureau, or the highest rating in the industry across all online rating platforms (such as Google, Yelp, Shopper Approved, etc.), Madison’s commitment to excellent customer service is well-documented by our clients. Their profuse appreciation for our dedication to their satisfaction only further affirms our belief in making customer support our primary focus.

We want to do all we can to facilitate the realization of your retirement dreams, and we know that customer service goes a long way toward doing so. Between our responsive support team and affordable, flat-rate fees, we believe in our ability to provide you with everything you need to have as much success as possible with your retirement investing.

Give us a call today, and see firsthand how equipped our team is to deliver the most seamless experience for your alternative investment. To learn more about how Madison Trust can help you reach your IRA.

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Corporate Headquarters:
Madison Trust Company
401 East 8th Street • Suite 200
Sioux Falls, SD 57103
Mailing Address:
Madison Administration Company
One Paragon Drive • Suite 275
Montvale, NJ 07645
Hours:
Monday - Thursday: 9:30AM - 5:30PM EST
Friday: 10:00AM - 4:00PM EST
Saturday/Sunday: Closed
Contact:
(800) 721-4900
[email protected]
F: 845-947-1212
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